Shipping Policy

Shipping Policy

At Elite Hub, we are committed to delivering your orders quickly, safely, and efficiently. Please review our shipping policy below.

Order Processing

  • Orders are processed within 1–3 business days after payment is confirmed.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • Once your order has been shipped, you will receive a confirmation email with tracking information (where available).

Shipping Time

Estimated delivery times may vary depending on your location:

  • Local Deliveries: 3–7 business days
  • International Deliveries: 7–21 business days

Please note that delivery times are estimates and may be affected by weather conditions, customs clearance, carrier delays, or peak shopping seasons.

Shipping Charges

Shipping costs are calculated at checkout based on:

  • Delivery location
  • Package size and weight
  • Selected shipping method

We may also offer Free Shipping on eligible orders during promotional campaigns or when minimum purchase requirements are met.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email (if available). You can use this number to monitor the status of your shipment.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. Elite Hub is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Packages

If your package is delayed beyond the estimated delivery period, please contact our customer support team. We will work with the shipping carrier to locate your order and provide updates.

Damaged Packages

If your order arrives damaged:

  • Take photos of the package and product immediately.
  • Contact us within 48 hours of receiving your order.
  • We will review your request and provide a suitable resolution, which may include a replacement or refund if applicable.

Customs & Import Duties

International customers may be responsible for customs duties, taxes, or import fees imposed by their country's customs authorities. These charges are the responsibility of the customer.

Contact Us

If you have any questions about shipping or your order, please contact us: 03231203301